Epic PaddlesShop With Confidence
99-day satisfaction guarantee + 120-day warranty on every paddle
99-Day Return Policy
You have 99 days from delivery to return your paddle for a full refund.
Requirements:
- All original packaging included
- Paddle in resellable condition
- Proof of purchase required
Return Process:
- Contact us via our Contact page
- Ship item back (customer pays shipping)
- 3-5 business days for inspection
- Refund issued within 7 business days
Note: Severely damaged paddles may not qualify for refund. Original shipping costs are non-refundable.
120-Day Warranty
Every Epic Paddle comes with a 120-day warranty against manufacturing defects.
What's Covered:
- ✓ Manufacturing defects
- ✓ Structural failures
- ✓ Material defects
- ✓ Free replacement paddle
Not Covered:
- ✗ Normal wear and tear
- ✗ Mishandling or accidents
- ✗ Incorrect use
- ✗ Faded graphics or worn grip
- ✗ Theft or loss
- ✗ Non-original purchaser
Important: We reserve the right to inspect products for defects. Claims require 3-5 business days for verification.
Need Help?
Our team is ready to assist with any returns or warranty claims.